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Current Student

Current Student

If you are a current student, check out these helpful resources!

Account Support

How do I upload my admissions documents?

I am not receiving emails for my class.

Where can I access my tuition payment receipt?

My payment declined – Why?

I need to know how much I’ve paid or what balance I have left.

When will the recurring payments start?

What happens if I miss a payment?

I received a call or email regarding a missed payment.

I need to change my card for payments

I need to adjust my payment plan.

I can’t make a payment this week. What are my options?

I need to change my mailing address for my lab kit.

I am checking on the status of my reimbursement.

Enrollment Agreement Troubleshoot

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Career Support

Is a resume important? - Dental

How do I search for Jobs on the Zollege Job Board?

How to log in to your Zollege Jobs Account.

What do Medical Assistants do?

I’m a Certified Dental Assistant (CDA) through the Dental Assistant National Board (DANB). How am I affected when it comes to Registering with the Dental Board?

Do you help with job placement?

I need help with a resume.

I have questions about taking an offer for a job.

I found a job!

Is a resume important? - Medical

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Drop Support

I want to withdraw/drop from the program.

What are the reasons students can be dropped during the program?

When am I in jeopardy of getting dropped and what are my options?

I am needing to check the status of my drop and my potential refund.

Externship Support

I can’t find an externship office.

I have an issue with my externship office.

How do I turn in my externship forms?

Do we place students for externships?

I am having a hard time finding an externship.

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General Support

Does your institution provide a 1098-T form for tax credit?

I never received my CPR card in my email.

How do I get my CPR card?

State Licensing Assistance

I never received my Texas RDA code.

How do I obtain my CCMA certification?

Does each state require different certifications?

Do certifications travel with the student if they move to another state?

If a student fails their state/national certification exam, what should they do next?

What is the difference between an RDA, CDA, and a Qualified Dental Assistant?

I’m an RDA or CDA coming to Texas from a different state – is my license valid here and do I have to attend your school to assist here?

After 2 years of clinical experience with my RDA, I’ll be eligible to get my CDA. How do I get it?

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Student Grievances

I have complaints about another student.

I have complaints about my instructor.

I have complaints about my advisor.

I have complaints about the program.

Technical Support

I am having issues uploading my externship forms.

I need an extension on my assignment