---
title: Dentrix Ascend View & Password Reset
description: To access Dentrix, you will be sent an email from Dentrix to set up your account.
---

[Skip to content](https://knowledge.zollege.com/dentrix-ascend-view-password-reset#main-content)

English

Show submenu for translations

[More support](https://knowledge.zollege.com/kb-tickets/new?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://knowledge.zollege.com/kb-tickets/new)

 Welcome to the Knowledge Base!

- There are no suggestions because the search field is empty.

1. [Knowledge Base Home](https://knowledge.zollege.com/?hsLang=en)
2. [Technical Support](https://knowledge.zollege.com/technical-support?hsLang=en)
3. [General Support](https://knowledge.zollege.com/technical-support?hsLang=en#general-support)

# Dentrix Ascend View & Password Reset

To access Dentrix, you will be sent an email from Dentrix to set up your account. The email will come from **live5@dentrixascend.com** - please assure to check your spam folder as well. 

You will have 24 hours to set up your account, but do not worry! If you have not set up your account within this timeframe, *and* if you have the Dentrix email, you will still be able to set up and log into your account!

#### STEPS TO SET UP YOUR ACCOUNT (DO NOT USE YOUR PHONE, USE YOUR LAPTOP/DESKTOP)

1. Your initial email to 'CREATE YOUR PASSWORD':  
   ![IMG\_5132-3.png](https://content.api.getguru.com/files/view/b143e438-30c6-418e-9574-faa552ad0434)
2. Once you click on the 'CREATE PASSWORD' link, it will take you to a 'RECOVER YOUR PASSWORD' webpage. It will ask the following: 
     1. *Organization*: **Zollege**
     2. *Username*: This is the email address you received the email from.![IMG\_5134-3.png](https://content.api.getguru.com/files/view/6d2d478d-ecea-44c1-87cc-101ef97209de)
3. A pop-up will then come and tell you to 'RECOVER YOUR PASSWORD'![IMG\_5133-2.png](https://content.api.getguru.com/files/view/0e7af75f-0011-40d0-a3e4-a37854764f67)

1. 1. The Email looks like the one below, and select the '*SET YOUR PASSWORD*' link  
        ![IMG\_5135-2.png](https://content.api.getguru.com/files/view/0f972bb4-6668-43fa-8ea0-85b4931a822a)

 

**IF YOU HAVE LOGGED IN PREVIOUSLY BUT ARE NOW LOGGED OUT:**

1. Head [to the login page](https://live5.dentrixascend.com/login#/dashboard) and select 'Forgot Password?'
2. From here you will be able to access your account.

- [Potential Students](https://knowledge.zollege.com/potential-students?hsLang=en#main-content)

    - [Admission Questions](https://knowledge.zollege.com/potential-students?hsLang=en#admission-questions)
    - [Classroom Questions](https://knowledge.zollege.com/potential-students?hsLang=en#classroom-questions)
    - [General Questions](https://knowledge.zollege.com/potential-students?hsLang=en#general-questions)
    - [Payment Questions](https://knowledge.zollege.com/potential-students?hsLang=en#payment-questions)
- [Current Student](https://knowledge.zollege.com/current-student?hsLang=en#main-content)

    - [Account Support](https://knowledge.zollege.com/current-student?hsLang=en#account-support)
    - [Career Support](https://knowledge.zollege.com/current-student?hsLang=en#career-support)
    - [Drop Support](https://knowledge.zollege.com/current-student?hsLang=en#drop-support)
    - [Externship Support](https://knowledge.zollege.com/current-student?hsLang=en#externship-support)
    - [General Support](https://knowledge.zollege.com/current-student?hsLang=en#general-support)
    - [State Licensing Assistance](https://knowledge.zollege.com/current-student?hsLang=en#state-licensing-assistance)
    - [Student Grievances](https://knowledge.zollege.com/current-student?hsLang=en#student-grievances)
    - [Technical Support](https://knowledge.zollege.com/current-student?hsLang=en#technical-support)
- [Former Students](https://knowledge.zollege.com/former-students?hsLang=en#main-content)

    - [Career Support](https://knowledge.zollege.com/former-students?hsLang=en#career-support)
    - [State Licensing Support](https://knowledge.zollege.com/former-students?hsLang=en#state-licensing-support)
    - [Records Request](https://knowledge.zollege.com/former-students?hsLang=en#records-request)
- [State Licensing Support](https://knowledge.zollege.com/state-licensing-support?hsLang=en#main-content)

    - [State Licensing Processes](https://knowledge.zollege.com/state-licensing-support?hsLang=en#state-licensing-processes)
- [Canvas Support](https://knowledge.zollege.com/canvas-support?hsLang=en#main-content)

    - [General Support](https://knowledge.zollege.com/canvas-support?hsLang=en#general-support)
    - [Video Support](https://knowledge.zollege.com/canvas-support?hsLang=en#video-support)
- [Technical Support](https://knowledge.zollege.com/technical-support?hsLang=en#main-content)

    - [General Support](https://knowledge.zollege.com/technical-support?hsLang=en#general-support)
- [Medical Assistant Program](https://knowledge.zollege.com/medical-assistant-program?hsLang=en)

[![Zollege](https://knowledge.zollege.com/hs-fs/hubfs/ChatGPT%20Image%2011%20abr%202025%2c%2010_20_16%20a.m..png?width=1536&height=1024&name=ChatGPT%20Image%2011%20abr%202025%2c%2010_20_16%20a.m..png "Zollege")](https://zollege.com/)

Knowledge Base Home

Copyright © 2026, Zollege Healthcare Career School