Six Steps for Effective Feedback

 

Leader Should Bring:

  • Laptop with Observation Tracker & School Calendar
  • Notebook/Pen

Instructor Should Bring:

  • Laptop & School Calendar
  • Notebook/Pen

 

 

  • Praise

Praise—Narrative the positive:

 

What to say:

We set a goal last week of ______ and I noticed this week how [you met the goal] by [state concrete positive actions instructor took.].

What made you successful?  How did it feel?

 

  • Probe

Probe—Start with a targeted question:

 

What to say:

What is the purpose of _______ [certain area of instruction]?

What was your objective/goal for ________ [the activity, the lesson]?

 

  • ID Problem & Action Step

Progress to Concrete Action Step—Add scaffolding as needed:

 

What to say:

Level 1 (Instructor-driven)—Instructor self-identifies the problem: 

Yes. What, then, would be the best action step to address that problem?

 

Level 2 (More support)—Ask scaffolded questions:

How did your lesson try to meet this goal/objective?

 

Level 3 (More leader guidance)—Present classroom data:

Do you remember what happened in class when ___? [Instructor then IDs what happened] What did that do to the class/learning?

 

Level 4 (Leader-driven; only when other levels fail) State the problem directly:

[State what you observed and what action step will be needed to solve the problem.]

 

  • Practice

Practice—Role play/simulate how they could have improved current lesson:

 

What to say:

Let’s try that. [Immediately jump into role play.]

Let’s re-play your lesson and try to apply this.

I’m your student.  I say/do ____. How do you respond?

[Level 4: Model for the instructor, and then have them practice it.]

 

  • Plan Ahead

Plan Ahead—Design/revise upcoming lesson plans to implement this action:

 

What to Say:

Where would be a good place to implement this in your upcoming lessons?

[Instructor works by self or follow these next steps]:

Let’s write out the steps into your [lesson plan, lecture, worksheet/activity, etc.]

 

  • Set Timeline for Follow-up

Set Timeline for Follow-up:

 

What to Say:

When would be best to observe your implementation of this?

Levels 3-4: I’ll come in tomorrow and look for this technique.

What to Do—Set Timeline for:

  • Completed Materials: when instructor will complete revised lesson plan/materials.
  • Leader Observation: when you’ll observe the Instructor
  • (When valuable) Instructor Observes HYPO Instructor: where they’ll observe high performing instructor implementing the action step
    • (When valuable) Video: when you’ll tape an instructor or HYPO Instructor to debrief in upcoming meeting