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      How do I reset my password?

      If you created your own Canvas account, you can reset your password through a link in the password request email.

      Reset Password
      Reset Password

      In a new browser window, open your Canvas login page. Click the Forgot Password? link.

      Note: If your login screen does not show the password reset link, contact your institution for assistance.

      Request Password

      Request Password

      Enter the login information associated with your Canvas account and click the Request Password button.

      Note: The password reset field verifies password reset information by user login. Depending on your institution, login information may vary.

      View Password Recovery Notification

      View Password Recovery Notification

      A notification displays stating that it may take up to 30 minutes to send password recovery instructions to your email and you may need to check your spam folder to locate the email.

      Check Email

      Check Email

      Return to your email account and sign in. Open the Forgot Password email. (If the email is not in your Inbox, check your Spam folder.)

      If your user login is associated with multiple email addresses, password reset instructions will be sent to each address.

      Open Password Link

      Open Password Link

      Select Click here to set a new password link.

      Note: Password reset emails expire after two hours.

      Change Password

      Change Password

      Type in a new password and then confirm that password by typing it again. Click the Update Password button.

      Log in to Canvas

      Log in to Canvas

      With your login credential and new password, log in to Canvas.

      Login Errors

      If you enter your email address and never get a password reset email, review the following password tips.

      • Have you typed your email address correctly? Sometimes email addresses can be misspelled.
      • Are you accessing the correct Canvas URL? You will not get the reset email if you are trying to reset your password on the correct site (learn.zollege.com).
      • Are you the owner of your email address? If your email address is owned by someone else and you can't receive emails for that address, you won't be able to get the reset email. Contact the owner of the email address for assistance.
      • Are you using the best browser? Our research has found that the Google Chrome browser works best. You can easily install Chrome by following these steps. 
      • Have you cleared your cache? Depending on your browser, clearing your cache may help your login issues. Please select your web browser from below:

       

       

       

      Source: Instructure Canvas