---
title: How does Health Care Staff Solutions (externship placement) work?
description: Learn how HCSS matches Zollege students with local clinics for their 80 required externship hours, including timeline, expectations, and contact info.
---
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# How does Health Care Staff Solutions (externship placement) work?
## This article explains how HCSS manages externship placements, what students can expect during the placement process, what information they’ll receive after being matched with a clinic, and who to contact if there are delays or placement issues.
Health Care Staff Solutions (HCSS) is Zollege's externship-placement partner. They match you with a local clinic where you'll complete your 80 required externship hours under a licensed supervisor.
Timeline: After you finish in-class instruction (usually week 12), HCSS sends you an intake email within 3 business days. You'll confirm your zip code, weekday/weekend availability, transportation, and any clinical preferences (pediatrics, urgent care, family medicine, etc.). Placements are typically confirmed within 7-10 business days from the time you submit your intake.
Once placed, you'll receive: your supervisor's name and clinic address, the agreed start date, your weekly clock-in sheet template, and the evaluation form your supervisor will complete.
If you haven't heard from HCSS within 10 business days, or if your placement falls through, email externships@zollege.com with your full name and program. Do not contact clinics directly - Zollege has site agreements that need to go through HCSS first.
Common questions: HCSS placements are unpaid (this is standard for healthcare externships); you're covered by Zollege's general liability insurance during your shifts; and travel reimbursement is not provided, but most students are placed within 25 miles of home.
**Related keywords:** Health Care Staff Solutions, HCSS, externship placement, 80 hours, clinic match, supervisor
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