---
title: Releasing CCMA Certifications through NHA
description: Process for verifying eligibility and releasing CCMA certifications through NHA including requirements validation and student notification.
---
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# Releasing CCMA Certifications through NHA
# Releasing CCMA Certifications through NHA
**Assigned To:** Sarah Dungan, Dan Tietz, Jessica Myers, Trent Scipio, Carly Cavagnoli, Crystal May
**Category:** Student Life Cycle
**Department:** Academic Advisor
**SOP Rule:** Trigger
**Status:** Approved and Implemented
## Purpose
Defines the process for releasing CCMA certifications to eligible students through the NHA system.
## Scope
Applies to Academic Advisors responsible for verifying eligibility and releasing certifications for medical assistant students.
## Trigger
- Student completes all program and certification requirements
## Process Overview
### 1. Verify Eligibility
- Confirm externship completion (minimum 80 hours)
- Verify tuition is paid in full
- Confirm course completion and attendance requirements
- Ensure CCMA exam passed (score ≥ 390)
### 2. Access NHA System
- Log into NHA portal
- Select correct school location
### 3. Review Certification Queue
- Locate students pending certification release
- Verify eligibility before proceeding
### 4. Release Certification
- Grant certification in NHA system
- Finalize release process
### 5. Record Completion
- Ensure certification release is logged for tracking
### 6. Notify Student
- Send confirmation message
- Provide instructions for accessing certification
## Key Rules
- All eligibility requirements must be met before release
- Minimum passing score is 390
- Certification must be released within 90 days
- Students must retake exam if not released within timeframe
## Completion Criteria
- Eligibility verified
- Certification released in NHA
- Student notified
- Records updated
## Tools and Systems
- NHA Portal
- Student records system
- Program catalog
## Revision History
- Version 1: 03/21/2025
- Version 2: TBD
- Version 3: TBD
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