---
title: Setting up Email DNS and Account in Google Process
description: Process for setting up email DNS records and Google Workspace accounts to enable authenticated email sending in HubSpot.
---

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# Setting up Email DNS and Account in Google Process

# Setting up Email DNS and Account in Google Process

**Assigned To:** Chris Lofton, Justin Shook, Sarah Dungan, Dan Tietz, Karen Morgan, Jessica Myers, Peter Gilkey

**Category:** Student Life Cycle

**Department:** Technology

**SOP Rule:** Trigger

**Status:** Approved and Implemented

## Purpose

Defines the process for configuring DNS records and setting up email accounts to enable secure and authenticated email communication.

## Scope

Applies to Technology teams responsible for domain setup, DNS configuration, and Google Workspace email setup for HubSpot integration.

## Trigger

- Doc Collection stage during onboarding

## Process Overview

### 1. Configure Domain in HubSpot

- Navigate to Domains and URLs
- Connect domain for email sending
- Review flagged domain issues

### 2. Review DNS Requirements

- Identify required DNS records (SPF, DKIM, DMARC)
- Prepare necessary configurations

### 3. Update DNS in Cloudflare

- Access domain DNS settings
- Add required TXT, CNAME, and MX records
- Set records to “DNS only”

### 4. Verify DNS in HubSpot

- Check DNS propagation
- Confirm domain verification status

### 5. Set Up Google Workspace Emails

- Create group email aliases (e.g., info@domain.com)
- Assign users and permissions
- Link emails to HubSpot inbox

### 6. Test Email Functionality

- Test sending and receiving emails
- Verify authentication setup

### 7. Final Verification

- Confirm SPF, DKIM, and DMARC are working
- Ensure domain shows as verified

## Key Rules

- All DNS records must be correctly configured
- Propagation time must be considered
- Email accounts must be tested before use
- Authentication protocols must be validated

## Completion Criteria

- DNS records configured and verified
- Domain verified in HubSpot
- Email accounts created and tested
- Email authentication confirmed

## Tools and Systems

- HubSpot (Domains & Email)
- Cloudflare (DNS Management)
- Google Workspace
- Smartsheet (School Info)

## Revision History

- Version 1: 12/17/2024
- Version 2: TBD
- Version 3: TBD

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