Job Permit & Employer Verification Requests
This article contains 3 guidance items for advisors handling this student support scenario.
Q: An employer is asking us to mail a verification letter — do we mail physical letters?
Answer: No. Zollege does not mail letters by default. Provide a digital verification letter using the official template after confirming the student has authorized the disclosure.
Q: What information can I include in a verification letter?
Answer: Program name, enrollment dates, and completion/certificate status only. Do not include grades, attendance specifics, or payment history.
Q: Where do I log the request?
Answer: Add a note on the student's HubSpot timeline with the requester, date, and outcome.