Student Life Cycle
Academic Advisor
Student Support
- What email address should I use to send forms and documents to Zollege?
- How is my attendance tracked, and what counts as an absence?
- What happens if I’m in pending graduation status due to pending payments?
- How do I get my CPR certificate after graduation?
- How do I correct my name or school name on my certificate?
- How do I request a letter of recommendation for employment?
- Job Permit & Employer Verification Requests
- Canvas Password Reset & Login Issues
- Extern Form Intake & Processing
- Handling Last-Minute Student Cancellations & Reschedules
- Logging & Returning Student Callbacks
- Using HubSpot Breeze Summarize Contact Effectively
- Creating & Tracking HubSpot Tickets for Student Follow-Ups
- Zoom Class Access & Missing Join Links
- What is Dentrix and how do I log in for my course?
- Troubleshooting Dentrix Ascend Issues
- Generating Externship Schedules
Student Life Cycle
Student Success
- I’m a WIOA student. How do I get my certificate before paying my balance?
- How do I retake the CCMA exam if I didn’t pass?
- What do I do if I can’t reach my Academic Advisor?
- What is the Week 16 / Week 17 externship deadline for MAS students?
- How do I get a copy of my RDA license?
- Approving NHA CCMA Exam Student Roster
Operations
Academics
Licensing & Certification
- How to Request Your Certificate or Official Transcript
- Verification of Education (VOE)
- Tracking and Updating CCMA Practice Test Scores
- State Regulator Inspection Process
- Setting up Email DNS and Account in Google Process
- Set Up of Supplies for a New Medical School Process
- Set Up of Supplies for a New Dental School
- School Name Change Process (Compliance)
- Requesting Supplies For A New School
- Releasing CCMA Certifications through NHA
- Placing MA Supply Orders on Henry Schein
- Ordering Scrubs
- Ordering NHA Materials
- Ordering and Processing GA Radiology Course Enrollments
- Oklahoma Radiology Process
- Needle Stick Accident Policy & Procedure
- Launching Insourced CPR in a New Market Process
- Internal CPR Class Admin Process
- Indiana Radiology Process
- Indiana License Renewal Process
- HubSpot Company Creation Process
- Guiding Students Through the Texas Dental Radiology and Licensure Process